Which step comes immediately after order picking in the order fulfillment process?

In the order fulfillment process, after order picking, the next step is order packing. This step involves preparing the picked items for shipment to ensure they are securely packaged to prevent damage during transportation. Proper order packing is crucial, as it helps streamline the shipping process and enhances customer satisfaction by delivering items in good condition.

Storage, while an important part of inventory management, does not follow order picking because items have already been selected for shipment and are not being placed back into inventory. Shipping comes after packing, and returns are part of the post-delivery process, typically occurring when customers send items back. Therefore, order packing is the immediate action taken after items are picked to set up for their eventual shipping.